From within this section you can restore OneDrive files. If you are an administrator then you will see all OneDrive accounts within the organisation, otherwise you will only see your own OneDrive account here. 


To enable end users to see and restore their own files see End User Recovery.



Once you have navigated to the item you wish to restore you have two sets of restore options:


Restore folder - To restore a folder and its sub folder simply select the folder, and then click on the Restore Folders menu item. 


You will then have the following choices: 

               

               Restore to original location - This option will place the folder back in the OneDrive that it came from.


       Restore to Local - This option will create a Zip containing folders and files. The zip file will be downloaded in your browser.


       Mail to Someone - This option will allow you to send the items as an attached zip to a mail address of your choice




Restore Items - To restore items  simply select them by checking the box next to each item you want to restore, and then Select the Restore Items menu option. (Search can be used to narrow down the list)


               You will then have the following choices: 

 

               Restore to original location - This option will place the items back in the OneDrive that they came from.


       Restore to local Zip - This item will create you a Zip containing selected files, that will be downloaded in your browser.


       Mail to Someone - This option will allow to send the items to a mail address of your choice


Some larger items might take a short time to download. If your browser is busy, then the file(s) are downloading. Downloaded items will appear at the bottom of the browser or in your 'Downloads' folder. Note that downloading child folders individually on larger recoveries will give a better performance. 


NOTE:


List are cached to speed response times, and reduce re-queries on Microsoft 365, if you do not see what you expect you can refresh this. See List Caching (Beta)

If you have any problems with your restore please contact our support team for help. See Getting help