From within this section you can restore Exchange mailboxes. If you are an administrator then you will see all mailboxes within the organisation, otherwise you will only see your own mailbox here. 


To enable end users to see and restore their own files see End User Recovery.



Once you have navigated to the item you wish to restore you have three sets of restore options:


Root Restore - To restore all the folders and items, the following choices are available.


      • Restore to original location
      • Restore to local PST


Folder Restore - To restore a folder and its sub folder simply select the folder, and then click on the Folder Restore menu item, the following choices are available.


      • Restore to original location
      • Restore to local PST


Item Restore - To restore items  simply select them by checking the box next to each item you want to restore, and then Select the Item Restore  menu option. (Search  can be used to narrow down the list), the following choices are available.


      • Restore to original location
      • Restore to local PST
      • Restore to local ZIP
      • Mail to Owner
      • Mail to Someone


Each option does the following,  

               

               Restore to original location - This option will return the root/folder/item back to the Exchange server that it came from.


               Restore to local PST - This item will create a .PST file, that will be downloaded in your browser. Note you will need to open this .PST files in an Outlook client to read it.


       Restore to local ZIP - This option will create a Zip file containing a message file (.msg) for you to read. The zip file will be downloaded in your browser.


       Mail to Owner - This option will send the  item as a mail attachment to the owner.


       Mail to Someone - This option will allow you to send the item to an email address of your choice (This option will be available only if it is enabled in the settings page)


         

       

       When "Email to Organisation only"  option is enabled, all emails in the organisation are listed.  When Email Anywhere option is enabled, any mail id can be entered. 


                                                           


Some larger items might take a short time to download. If your browser is busy, then the file(s) are downloading. Downloaded items will appear at the bottom of the browser or in your 'Downloads' folder. Note that downloading child folders individually on larger recoveries will give a better performance.